Each of the following
options is available on the navigation bar found at the top and
bottom of each page.
1.
Order
Your Translation
You can order a translation online in a matter of minutes
thanks to our convenient service Order Your Translation
in 2 Easy Steps. This is how it works:
- if your original document is in electronic format you can
order your translation directly after obtaining, at the same
time, a gauranteed, exact quote.
- if your original documents are on paper, you'll need to send
them to us either by fax, courier or regular mail so can examine
them, and prepare a quote for their translation. Once we have
done this, we will send you an exact quote in less than 24 hours.
Keep in mind
that at Orchestra.es we DO NOT generate your translations using
software. What we provide is a team of experienced translators
and editors who will manage and supervise your translations online
from our office in Madrid. For more information about Orchestra.es'
translation process, click on How
We Achieve Quaility in Translation.
2.
Quick Quote
To receive a quote with information on how much the translation
of your documents will cost and the time it will take, just click
on Quick Quote. When you do, you'll also
have the chance to order your translation right there on the spot.
3.
Help(!) From One of Our Project Managers
If you feel your project has some pretty complicated
twists and turns, if you need services other than those we provided
in Order your translation in 2 easy steps or
if you'd simply like your experience with us to be a little more
personal, don't hesitate to contact one of our Project
Managers by phone: +34 913 990 176 or by email: pm@orchestra.es
4.
Access Your Account
If you are already a client you can access your Personal
Account from which you can:
- Change your account information (personal and payment information
or password)
- Contact your Personal Account Manager
- See a list of translations you've ordered, both pending and
completed
- Order a translation
- Download documents that have already been translated
- Approve quotes still pending
5.
Contact Us
Click here for information on how to contact us.
6.
Customer Support
Center
This is one of the most important places on our Web site. It is
filled with
detailed information about who we are and what we do. Whether
you've got a million questions or a bit of curiosity, our Customer
Support Center is definitely worth a visit.
You can also
use The Guide (at the top-left of this page) to obtain
more information on:
- The Natural Choice
- Our Services
- Prices
- How We Achieve Quality in Translation
- How to Use This Site
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